PRIVACY POLICY
Effective Date: 01/01/2025 Last Updated: 09/01/2025
Your Privacy Matters to Us
At Dahm Bros. Roofing, we're committed to protecting your privacy while delivering exceptional exterior contracting services for both residential and commercial properties. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.
We believe transparency builds trust - and trust is the foundation of every successful project we undertake.
INFORMATION WE COLLECT
Personal Information You Provide
When you reach out for our services, we collect:
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Name and contact details (email address, phone number)
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Project specifications and service requests
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Communication preferences for follow-ups and updates
Location Information
To provide accurate estimates and service delivery:
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Property addresses for project sites
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Service area verification to ensure we can serve your location
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Geographic data to optimize our service routes
Automatic Data Collection
Our website automatically gathers:
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Usage patterns and page interactions
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Device information (mobile or desktop) and browser specifications
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Visit duration and navigation behavior
How We Use Your Information
Your data serves specific purposes:
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Service Delivery – Processing your requests and scheduling consultations
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Communication – Sending project updates, estimates, and service confirmations
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Business Operations – Managing appointments and coordinating our field teams
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Website Improvement – Analyzing user experience to enhance our digital presence
Third-Party Services
Google Analytics Integration
We utilize Google Analytics to understand how visitors interact with our website.
This service helps us:
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Track website performance and user engagementIdentify popular content and service pages
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Optimize our online presence for better user experience
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Google Analytics may collect anonymous usage data according to their own privacy policies.
Data Retention
We retain your personal information as required by applicable law and business necessity.
This ensures:
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Compliance with legal obligations
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Proper record-keeping for completed projects
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Ability to provide ongoing customer support
You can request information about specific retention periods by contacting us directly.
Your Rights and Choices
You maintain control over your personal information:
Access – Request copies of data we hold about you
Correction – Update inaccurate or incomplete information
Deletion – Request removal of your personal data (subject to legal requirements)
Preferences – Modify communication settings and marketing preferences
Data Security
Protecting your information is our priority.
We implement:
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Secure data transmission protocols
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Regular security assessments and updates
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Limited access controls for authorized personnel only
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Industry-standard encryption for sensitive information
While we strive for maximum security, no online system is 100% secure.
We encourage you to use strong passwords and secure connections.
Contact Us About Privacy
Questions about this policy or your data?
Email: esitmates@dahmbrothers.com
Phone: 260-432-4552
Address: 2009 Lakeview Drive, Fort Wayne, IN
We respond to privacy inquiries within 48 hours during business days.
Policy Updates
This Privacy Policy may be updated to reflect changes in our practices or legal requirements.
Significant changes will be communicated through:
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Email notifications to registered users
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Prominent website notices
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Updated effective dates on this page
By continuing to use our website after policy updates, you acknowledge acceptance of the revised terms.
Legal Compliance
This Privacy Policy complies with applicable privacy laws and regulations. We reserve the right to disclose personal information when required by law, court order, or to protect our legitimate business interests and safety.
Your trust enables us to transform your property's exterior. Thank you for choosing our services and allowing us to protect your privacy with the same dedication we bring to every project.